Gexa Energy Reviews
Gexa Energy Customer Reviews (7)
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About gexaenergy.com Prices and Cost?
Gexa Energy provides a calculation for the average price per kWh. This calculation requires the applicable price components provided in the Electricity Facts Label (EFL) for the selected Gexa Energy plan and an estimate of kilowatt-hour (kWh) usage. For example, with an estimated usage of 1,200 kWh, the average price calculation (excluding taxes) is as follows:
Average Price Per KWh = [ ( (Base Charge + TDU Delivery Charge per billing cycle) + (Monthly Billed Usage kWhs) x (Energy Charge + TDU Delivery Charges per kWh )) – ( (Energy Charge + TDU Delivery Charges per kWh) x Weekend kWh usage)] / Monthly Billed Usage.
Using the values from the example, the calculation becomes:
Average Price Per KWh = [ ( ( ($9.95+$5.47)+ (1,200 kWh) x ($0.1720 + $0.041165))- ( ($0.1720 + $0.041165) x (1,200 kWh x 43%))) / 1,200 kWh = $0.134/kWh.
Gexa Energy offers a variety of affordable plans, all of which are 100% green. They purchase renewable energy credits (RECs) from renewable resources across America to match 100% of the energy sold to their customers under their energy plans. Some of the plans include the Gexa Saver Deluxe 12 and the Gexa Saver Value 12. The former qualifies new customers for a Bill Credit that amounts to $100 for every month where their usage is between 1,000 and 2,000 kilowatt-hours (kWh). The latter is similar to the Saver Deluxe plan, but the Bill Credit amount and the monthly usage required to get it differ..
What are the other plans offered by Gexa Energy?
Gexa Energy, a leading retail electricity provider based in Houston, Texas, offers a variety of electricity service plans to residential and commercial customers. All Gexa Energy residential plans are 100% green, meaning they are powered by renewable energy sources. Here are some of the plans offered:
- Gexa Energy Saver Plan: This plan offers a low rate and includes up to 2 free Smart Thermostats with free installation.
- 100% Renewable Plans: These are low-cost residential electricity plans powered by 100% green energy.
- EveryDay EveryNight: This plan offers a low, fixed rate every day and night, all year long.
- Gexa Eco Saver Plus 12
- Gexa Eco Saver Plus 24
- Gexa Saver Freedom 36
- Gexa Eco Saver Lite 12
- Gexa Eco Saver Premium 24
Gexa Energy also offers plans with optional features for solar and Electric Vehicle (EV) owners. For instance, they have a solar buyback plan where you can earn bill credits for the excess energy your solar system generates. They also offer electricity plans designed especially for EV owners, with a discount on nighttime charging. Additionally, they have a Green Rewards program where you can earn rewards, which you can redeem as bill credits, for reducing your electricity usage during a Green Rewards Event.
For businesses, Gexa Energy provides custom energy solutions that align with your risk tolerance and achieve your budget and sustainability objectives.
Please note that rates and plan availability may vary by location. It's recommended to check the Electricity Facts Label (EFL) for more details about a particular plan.
How can I sign up for a plan with Gexa Energy?
Signing up for a plan with Gexa Energy is a straightforward process. Here are the steps:
- Enter your service address to find plans in your area.
- Indicate whether you are moving or switching providers.
- Provide basic personal information (name, email, date of birth) and satisfy credit requirements. This could involve completing a credit check, paying a refundable deposit, or participating in a deposit waiver program.
- After these steps, you will receive your contract documents by email. Welcome to Gexa Energy!
If you need to complete your enrollment in Spanish, assistance is available at 866-329-4392 between 7 am and 8 pm Monday through Friday and 8 am and 2 pm on Saturday.
About gexaenergy.com Popular Products and Services?
GexaEnergy.com offers a variety of products and services. Commercial Energy Efficiency Services are a key offering, providing customers with access to superior data analytics technology for decision-making, engineering expertise, and unique funding options. These services include Demand Response, which allows facilities to manage energy usage at key times for financial benefits, and Lighting solutions, as 20–30% of a commercial building’s electricity bill is spent on lighting. They also offer Heating & Cooling strategies, as HVAC is one of the largest potential sources of money wasted. Another service is Integrated Efficiency®, which reduces energy costs by bundling energy procurement and efficiency projects together. Gexa Energy also provides Managed Energy Solutions through various affiliated entities, offering strategically managed energy buying for enterprise-level organizations. Additionally, Gexa Energy has achieved an ambitious goal of offering 100% green electricity plans by purchasing and retiring renewable energy certificates (RECs) from wind and solar producers to match its customers' electricity usage. Each REC represents one megawatt-hour of green power that has been added to the grid. Buying RECs helps fund further development of green energy efforts. Finally, GexaEnergy.com provides an online account management portal where customers can easily pay their bill, check payment status, and review and renew their plan..
About gexaenergy.com Payment Method?
Gexa Energy provides several methods for bill payment. Customers can sign in to their account on the Gexa Energy website to pay their bill and check if the payment has been received. It's also possible to get an estimate of the monthly bill amount. In addition, Gexa Energy accepts payments through Apple Pay, debit card, bank account, and credit card. They also offer Auto Pay as a convenient payment option. If there's a need to update the Auto Pay payment method, it can be done through the account management portal..
What is the contact information for Gexa Energy customer service?
The contact information for Gexa Energy customer service is as follows:
- Telephone: (713) 961-9399
- Toll-Free: (866) 961-9399
- Fax: (713) 961-7997
- Toll-Free Fax: (877) 961-9369
- Address: Gexa Energy, 601 Travis Street, Suite 1400, Houston, Texas 77002
For business customers, the contact information is:
- Telephone: (713) 961-9399
- Toll-Free: (866) 961-9399
- Fax: (866) 648-4392
- Toll-Free Fax: (877) 658-0550
Please note that the Residential Care Team Hours are from Monday to Friday, 7:00 am - 8:00 pm, and Saturday from 8:00 am - 5:00 pm. The Commercial Care Team Hours are from Monday to Friday, 8:00 am - 5:00 pm. They are closed on New Year’s Day, July 4th, Thanksgiving Day, and Christmas Day.